Privacy Policy

Clinic Pro Hospital ("Clinic Pro") provides clinical consultation services via video conferencing and in-person visits through its application and website. These terms govern all transactions including appointments, payments, and other services.

1. Appointment & Availability

Appointments are subject to doctor and service availability. Confirmation will be shared via SMS or email. Clinic Pro reserves the right to reschedule or cancel appointments without prior notice.

2. User Information

Users must provide accurate personal and medical information. Any incorrect or misleading information may result in cancellation of services.

3. Mode of Consultation

Services are provided via video consultation or in-person visits. Diagnosis depends on the information provided by the user.

4. Payments & Refunds

Payments must be made through authorized payment gateways. Refunds, if applicable, will be processed within 15 working days.

5. Privacy & Security

Clinic Pro uses secure systems to protect user data. However, users are responsible for maintaining confidentiality of their login credentials.

6. Limitation of Liability

Clinic Pro is not liable for any indirect or consequential damages arising from the use of its services.

7. Changes to Terms

Clinic Pro reserves the right to update these terms at any time. Continued use of services implies acceptance of the updated terms.

8. Governing Law

These terms are governed by the laws of India and are subject to jurisdiction of Indian courts.